![]() ![]() Go back to your first device and the log into the game with Facebook.Log into Facebook via the Hogwarts app.However, if you do use a second device, you can: I tested it out on my iPhone, and after following the steps above, I was able to confirm the process lets you start a brand-new game. Right now, the above method is the only confirmed way to reset your game without resetting your entire device or using a second device. The game should load and start you off at the Witch or Wizard selection screen.Return to the App Store or Google Play Store and re-download the Hogwarts Mystery game.Check the “Delete All Posts, Photos, and Videos” checkbox and click “Remove” again. Check the box and click “Remove.” A new box will appear asking if you’re sure.Under “Active Apps and Websites”, look for the Hogwarts Mystery app.It will be at the top of the fourth block of options. Once in your Facebook Settings menu, look for “Apps and Websites” on the left of the screen.Log back into Facebook and go to your Settings Menu on Facebook.Delete the Hogwarts Mystery game from your device and clear your browser cache and cookies.Exit the Harry Potter app and log out of your Facebook Account.Once in the Settings Menu, tap the “Account Info” box underneath “Help”.Look at the bottom left-hand corner of the screen and tap the gear icon.Open the Harry Potter: Hogwarts Mystery App. ![]()
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